Postgrad Solutions has been built around the ethos of providing the best customer service possible. We have taken on board feedback from over 100 global universities and put together our products so they work effectively for education institutions.
We offer a friendly, honest and efficient service. All our staff are fully trained with our customers’ needs at the core of their roles. The Directors work closely with the customers and students ensuring that they know what is going on and what needs developing or changing at the right time.
We aim to be as flexible as possible with each customer – starting from the time of booking a marketing package, right through to providing copy deadlines that ensure each part of the experience with us is stress free and yields the right results. All of our customers receive our regular client newsletter.
What our clients say
“I wanted to take a moment to say a huge thank you for all your support over the past few years. It’s been an absolute genuine pleasure working with you. I've always appreciated your quick responses, the way you’ve been on top of things, and your willingness to go above and beyond to help out whenever needed. You’ve made a real difference in making my job easier, and on more than one occasion, you’ve been a bit of a therapist too, so thank you for that! I’ve genuinely enjoyed our collaboration and have learned a lot through working together. Your insights and professionalism have been so valuable, and I’ll miss having you as a go-to person for everything Postgrad Solutions-related.”
DAF TURNER
Campaigns and Content Manager, Swansea University
“We initially partnered with llmstudy.com because we wanted to diversify our LLM applicant pool. It was somewhat difficult to reach prospective law students in certain areas of the world. LLM generates a consistent number of healthy leads every month, which has grown steadily over time. It has been worth the investment. We have used other online vendors, but none have been as impactful as LLM. The ability to generate leads through LLM, even during the COVID-19 pandemic, has reduced the need for people like me to travel to recruiting events. The nurture campaigns with automated workflows do a lot of the heavy lifting. I think other schools who are considering a partnership with LLM study would be happy with the level of support and individualized attention given to each school and program.”
ROBYN L ALIVERI
Assistant Director of Graduate & International Programs, University of San Diego School of Law
“Sam and Freya, you are a port in a storm when we know you’ll remind us, chase us, and never get mad for everything always being last minute (at least, not to us, hehe). It really is appreciated 😊 “
CLAIRE HAWKINS
Postgraduate Marketing Manager, University of Birmingham
“The support on your part has been excellent, you have presented us in a friendly and professional way and this has been a very good occasion to make students aware that they might consider Italy as their study destination. So, we hope to see good results also in the coming months! Thanks again for your support.”
MARINA CARBONCHI
Politecnico di Milano
"I had a look on google analytics this morning and even by our client's high standards, the profile on Postgrad.com (coupled with the other activity) is doing exceptionally well in terms of quality referrals. This is epitomised by soft metrics like time on site and pages per session being higher than average, as well as a 97% goal completion rate for their assigned on-page goals.”
JOE ETCHELLS
Account Director, Adgen
“Working with Gareth, Samantha and Freya has been a breath of fresh air this year. The team have always been extremely supportive, informative and patient. Their response time to requests and speed of delivery to market has been unrivalled. Their flexibility is hugely appreciated, especially considering the complexity of our market. I would highly recommend their services. Thanks guys, it is much appreciated!”
Kirsty Cooper
International Marketing Officer, Manchester Metropolitan University
“I have worked with Rob and the team at Postgrad Solutions for a number of years, and the service they provide is first class – from initial engagement and understanding the School’s needs, to generating amazing results. Postgrad Solutions are always on hand to provide a global view of how we can improve recruitment and marketing within the School. They are not your typical marketing company who usually focus on how many million impressions we get, but instead they gage success on the number of students applying and registering for our programs. Postgrad Solutions is focused on results and provides timely reports on campaign success, and are committed to engagement throughout the recruitment cycle. It’s been an absolute pleasure to work with Rob and the team, I could not ask for a better partner in achieving the School’s goals. I look forward to working with them for a number of years to come!”
Paul Verrion
School Business and Administration Manager, Kent Business School, University of Kent
“I used Postgrad.com for the first time in 2013 to advertise new programs that we were offering at the University of Edinburgh. I found Callum helpful and quick to respond. I was also pleased with the service itself – the web advert we placed looked impressive and the copy process was very straightforward. The main thing that I liked about Postgrad.com were the stats collected to demonstrate how effective the campaign had been. This was really helpful and something that not all advertisers provided.”
Effie McDonald
Communications Officer School of Informatics, University of Edinburgh
“The Law School signed up with Postgrad Solutions with the intention of boosting recruitment for our PG programs. I could not have asked for better support, they have offered an A+ customer service. Hopefully this is a contract which will continue for many years to come. Many thanks!!”
Sara Prestleton
PG Admissions & Recruitment Officer, School of Law, University of Warwick
“The Postgrad Solutions team have provided the University with excellent and timely digital media services. Their customer service is second to none and I have enjoyed working with them.”
ANNA WILKINSON
Senior Marketing Officer, University of Aberdeen
“I have had a very positive experience working with the team at Postgraduate Solutions. They combine professionalism and efficiency with flexibility and cost-effectiveness. I look forward to working with them in the future.”
Lucy Morris
Marketing Manager, Arts and Humanities, Oxford Brookes University
“The School of Environment and Development at The University of Manchester has been working with Postgrad Solutions for many years. We continue to invest in their organisation as we have always been extremely impressed with them – and importantly, they have consistently showed proven return on investment. Thanks for a very good service!”
ANDREA BARDELLI DANIELI
External Affairs Administrator, School of Environment and Development, University of Manchester
“I have been doing business with Postgrad Solutions for a number of years now, promoting my courses on their web sites and using direct email marketing facilities. They offer a competitive rate for advertising and are a valued forum to promote my programs. Furthermore, their friendly, customer-oriented approach to business, always helpful in their professional suggestions, their design art work and prompt responses to queries, has made it a pleasure to work with them. I have no hesitation to recommend their marketing services to other clients.”
TOM KISSACK
Marketing and Recruitment Manager, School of Engineering and Design, Brunel University London
“I think these look really professional.”
MARTHA HOLLAND
Student Recruitment Manager, St George's University of London
“We are delighted at the success of our targeted email campaigns through PG Solutions. The results have exceeded all expectations and have resulted in a very low cost per acquisition for our postgraduate student recruitment.”
DEBBIE RUSSELL
Head of Marketing & Communications, School of Community and Health Sciences, City University London
“Great news! This really proves that your web page is successful and I can relax as I finally feel that I spent the money well.”
DARIA WALL
Postgraduate Secretary, School of Humanities, University of Dundee
“This is excellent, thank you very much. Nice to see our advertising spend paying off!”
ROBBIE ROBERTS
Marketing Manager, University of Birmingham
“I have worked with Postgrad Solutions for several years now and have found the mix of web advertising and solus emails to be a very useful way of promoting our programs. We are one of the largest Schools of Psychology in the UK based in an area of relatively low population so, despite our reputation for research quality and teaching excellence, we need to work hard to attract the number of applicants we do. Postgrad Solutions are an important means of achieving our key goal of visibility and they have never failed to provide advice, feedback and support. A pleasure to work with.”
RICHARD WIGZELL
Deputy School Administrator, School of Psychology, Bangor University
“I have been working with Postgrad Solutions for a number of years and have always been impressed with their customer service, their value for money, and crucially the return of investment. Students at our open days have mentioned finding out about Newcastle through the postgrad.com website, which is invaluable feedback to help us inform our marketing strategies.”
HELEN FLEMING
Marketing Manager, Newcastle University
“Working with the team at Postgrad Solutions was a fantastic experience. We commissioned them to work with us on a high-profile, tight-deadline project which required maximum creativity and drive and a thorough understanding of what we were trying to achieve. Katherine and her team were faultless – their professionalism matched only by their enthusiasm to get the job done to the very highest standard. They took the pressure off us so we could concentrate on other things, keeping us up to date with progress but not over-burdening us with unnecessary detail. The product they delivered was superb – on time, on budget, exactly what we had wanted and then some! Great job! ”
COLIN BEAVER
Assistant Director of Education UK Marketing, British Council
“From our initial meeting to submitting copy, Postgrad Solutions have been great to work with. Genuinely interested in finding out how best to meet our needs, and happily taking the extra step to do so. My experience of Postgrad Solutions has been first class.”
DANIEL LEE
Communications and Admissions Officer, Kent Law School
“We chose to work with Rob and his team at Postgrad Solutions because they helped us form a clear plan for forthcoming advertising. They were professional, friendly and straightforward. Advertising can often be confusing and it’s an expensive business if you get it wrong! Postgrad Solutions understood what we wanted and made it easy for us.”
FIONA BAZOGLU
MACS Recruitment and Admissions Administrator, Heriot Watt University
“As an internationally focused institution, online recruitment is integral to our marketing activity. The personalised service we have received from Postgrad Solutions has been exceptional and we look forward to continuing our online activity with them for the coming year.”
AMANDA ADAMS
Marketing Manager, School of Social Sciences, City University London
“It was great to work with Postgrad Solutions. Queries were dealt with promptly and the staff were extremely helpful in dealing with our internal time difficulties.”
ROSA GREAVES
School of Law, University of Glasgow
“Thanks for all your help and support – you have been fantastic!”
NICHOLE CARPENTER
Law Marketing Manager, Queen Mary, University of London
“Your website just keeps getting better and better! I’m really pleased.”
ANGELA HOOK
Marketing, Faculty of Social Sciences, University of East Anglia
“We’ve found Postgrad Solutions to be an excellent partner for our marketing activities. The Postgrad Solutions team are helpful and proactive, using their own insight to help ensure that our activity adds value, both in driving effective marketing outcomes and in providing potential students with the information they need. ”
Zeinab Lenton
Online & Digital Marketing Manager, Teesside University
“We have recently begun working with Postgrad Solutions and have been very happy with the service so far - starting with a visit from one of the Directors to discuss our programs’ marketing needs. We have had a number of opportunities to feed in to what we want from the service and been kept well informed of developments.”
Claire McCarthy
Marketing and Recruitment Manager, Business School and School of Computing Science, Middlesex University
“I have been so unimpressed by the account management of many organisations over the past few weeks, I thought it would be nice to let you know that it has been a pleasure to deal with everyone from Postgrad Solutions so far. It makes a nice change to be positive for once!”
Samuel Inkpen
Graduate Marketing Manager, King’s College London
“Compliments on the work you’re doing on LLMstudy.com. The site looks great.”
Ms. Annemarieke Roest MSc
International Recruitment Officer, Leiden University
“I am the Admissions Director of a new masters program at Tel Aviv University, and my experience with Postgrad Solutions has been one of my best. I highly recommend Postgrad Solutions.”
JESSICA ROZENTAL
Admissions Director, Tel Aviv University Faculty of Law